Frequently Asked Questions
divider
How to watch Members Videos on a DESKTOP COMPUTER?

BBFC website doesn’t have a separate Members Area. Instead, every update page has a PREVIEW VIDEO and a MEMBERS VIDEO at the bottom of the page. So you can browse the website freely and when you are ready to watch or download the MEMBERS VIDEO you will be asked your username and password (only first time during your browser session).

Or, if you want, you can login first on the MEMBERS LOGIN PAGE and then go back to the main site and browse the updates, every MEMBERS VIDEO will be unlocked for you (during your browser session).

1. STEP

Browse website freely. Pick any update, click on the PLAY PREVIEW button to watch previews and click on MEMBERS VIDEO button when you want to watch the full-size video.
faq1

2. STEP

The update page will open and you will see the MEMBERS ONLY area. Click on PLAY button to stream video or DOWNLOAD button to download the video.
faq2

3. STEP

Enter your USERNAME and PASSWORD when prompted.
faq3
You don’t need to login again during the duration of the browsing session.
Still having problems using the website? Please watch the video below:
How to watch Members Videos on a MOBILE DEVICE?

BBFC website doesn’t have a separate Members Area. Instead, every update page has a PREVIEW VIDEO and a MEMBERS VIDEO at the bottom of the page. So you can browse the website freely and when you are ready to watch or download the MEMBERS VIDEO you will be asked your username and password (only first time during your browser session).

Or, if you want, you can login first on the MEMBERS LOGIN PAGE and then go back to the main site and browse the updates, every MEMBERS VIDEO will be unlocked for you (during your browser session).

1. STEP

Browse website freely. Pick any update, tap on the TITLE of the update.
faq-mobile-1

2. STEP

The update page will open. Scroll down to the MEMBERS ONLY area.
faq-mobile-2

3. STEP

Tap on PLAY button to stream video or DOWNLOAD button to download the video.
We do not recommend downloading videos when you browse with mobile device unless you have a separate video player app to play the downloaded file. Older videos are in .wmv format and may not play on mobile devices at all.
faq-mobile-3

4. STEP

Enter your USERNAME and PASSWORD when prompted.
faq3
You don’t need to login again during the duration of the browsing session.
Which video player to use for Downloaded Videos?

We highly recommend VLC player from VIDEOLAN.ORG It has all the codecs built-in, it’s lightweight and free. It’s available for Windows, Mac, Linux, Android and iOS platforms.

videolan
Having trouble streaming videos from the website, what should I do?

If you are having buffering issues (slow loading or video not loading at all) then please try again later. Server may have trouble delivering the stream during peak hours. We are constantly monitoring our server’s bandwith and will increase capacities of our servers in case slow-loading impacts many users.

Also, try downloading the video and playing it back on your computer/device offline. See the topic about video player above for our recommended media player.

How to send you my comments, ideas or complains?

We are welcoming you to leave your questions, comments, ideas, thoughts or complains regarding the website and it’s content via our contact form below.

We will respond within hours, during normal business days.

You can also leave comments on other websites where we post our promo material such as: JockSpank, HotBottoms, Twitter, Tumblr, xHamster, GayTube etc.

How do I cancel my subscription?

First of all, thanks for being a member so far! Secondly, to cancel your subscription, you need to visit Epoch’s Account Management page. Once you login there, you will be able to cancel your subscription easily.

In case you have trouble doing that, please CONTACT EPOCH SUPPORT.

Contact Support
divider

Still having trouble using the website? Then, please contact us via the form below. We will answer within few business hours.